CODE OF CONDUCT

  • Treating people equally and with respect.

We embrace diversity and we promote an inclusive culture where everyone can be themselves at work without risk of discrimination or harassment.

  • Ensuring health and safety

We promote a culture that prioritizes people’s health and safety

  • Ensuring Safe Environment

We support the reduction of emission of Co2 and thus encourage working remotely whenever possible while maintaining and exceeding deliverable(s)’ quality.

  • Equal employment opportunity 

We do not discriminate against employees and job applicants based on age, race, color, creed, ethnicity sex, religion, nationality, and disability.

  • Engaging with business partners

Our business partners are critical to our success. They are carefully selected based on criteria including, competence, compliance with laws and regulations, business integrity, quality, human rights (non-discrimination), labor standards, etc.  Business partners include suppliers, clients, employees, and consumers of our services.

  • Ensuring product and quality

We pride ourselves on our world-class software development and Service operations, which consistently meet Our quality standards and customer expectations. We follow renowned global standards used by fortune 500 companies.

  • Marketing our products and Service responsibly

We are committed to marketing our products and services responsibly while recognizing and respecting fair competition. We believe in letting the best product and/or service win.

  • Preventing financial crime

 We do not tolerate financial crime and actively manage risks related to financial crime. We support compliance with AML  and other laws and regulations in this area.

  • Fighting bribery and corruption

We do not tolerate bribery or corruption in any form.

  • Exchanging gifts, hospitality, and entertainment

 We do not encourage the exchange of gifts, hospitality, and entertainment (GHE), but we recognize that occasional GHE is in common business practice.

  • Respecting human rights

Throughout our business operations, we respect the human rights of our employees, business partners, and their workers, and the communities where we operate.

  • Ensuring fair competition

We are committed to competing fairly in all markets and in full compliance with competition laws.

  • Remaining politically neutral

It is in our best interest to remain politically neutral

  • Disclosure of Sensitive Information

Due to the nature of our business operations, we may come across Personal Identified Information (PII). We limit ourselves to the purpose of processing PII and never share with a third party or request information we don’t need.

  • Compliance with Standards

We strive to comply with national, regional, and international general accepted standards of data protections e.g. PCI, HIPAA,  GDPR, etc.

  • Promoting Good Practices

We promote our partners especially esteemed clients e.g. MFIs to respect privacy and protect their client’s data